Company Policies

Lay-by Terms

We offer lay-by on all purchases with following conditions

  • Total amount of purchase must exceed $500
  • 20% non-refundable deposit of the total amount of purchase
  • 3 months to pay off the lay-by in full
  • Item must be collected by customer or delivery to customer within 3 months from the purchase date

Cancellation

In all instances where a lay-by sale has been cancelled by the customer, the 20% deposit is forfeited and the balance of the paid lay-by returned. If full payment have not been made by the due date then it is at the management's discretion whether to cancel the lay-by or not. All lay-by purchases of goods from our store signal the acceptance of these conditions.

Delivery

We endeavours to deliver in stock products within 14 working days from the purchase date and smaller items within 7 working days from the purchase date.

All purchases must be paid in full prior to delivery. All deliveries must be checked by buyer and signed for. If there are signs of damage to the goods or packaging upon delivery. Buyer should notify the delivery driver or contact our store immediately.

Returns Policy

New Items

For new items, we will gladly refund money on any faulty or damaged products if a replacement is not available and proof of purchase is required. No refunds, credit or replacements are offered if buyer have changed their mind about the product, made an incorrect choice, or failed to read the product information when placing an order. In addition, items must be returned within 7 days from the received date in the same condition as they were sold.

Antique and Used Items

All antique or used items are sold on "as is" basis and refunds or exchanges will only be given at our discretion. We endeavour to repair goods or point out any major damage prior to sale. We will not be liable for any damage caused to any antique or used items once they have been delivered.

Privacy

We will not give out any information you submit to us to any third parties except in compliance with a request of the law. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties for marketing purposes. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.